Terms and conditions for usage of The Douglas Archives

 

Welcome to The Douglas Archives. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Douglas Archive's relationship with you in relation to this website.

The term ‘The Douglas Archives’ or ‘us’ or ‘we’ refers to the owner of the website.  The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

·         The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·         Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·         Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·         This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·         All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·         Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

·         From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·         You may create a link to this website from another website or document without The Douglas Archives’s prior written consent, but we would hope that you would inform us of any such links. However, you make not link in such a way as to make use of our bandwidth - e.g. by linking to our images.

·         Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Please also refer to our Privacy Policy, which forms part of these Terms and Conditions.

Gathering Booking Centre

Terms & Conditions in short
By ordering any of our products, you agree to be bound by these terms & conditions.
By placing an order at douglasgathering*, you warrant that you are at least 18 years old or have parents' permission to buy from us.
All personal information you provide us with or that we obtain will be handled by douglasgathering as responsible for the personal information.
Events outside douglasgathering's control shall be considered force majeure.
The price applicable is that set at the date on which you place your order.
Card information is transmitted over secure SSL encryption and is not stored.
Please note that local charges may occur.
douglasgathering reserves the right to amend any information without prior notice.

Terms & Conditions
This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at douglasgathering, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at douglasgathering for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


Personal Information
All personal information you provide us with or that we obtain will be handled by douglasgathering as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information you provide is only available to douglasgathering and Tictail and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request douglasgathering to delete or correct the information held about you. By accepting the douglasgathering Conditions, you agree to the above.


Force Majeure
Events outside douglasgathering's control, which is not reasonably foreseeable, shall be considered force majeure, meaning that douglasgathering is released from douglasgathering's obligations to fulfill contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


Payment
All products remain douglasgathering's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from douglasgathering.

All transfers conducted through douglasgathering are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway choosen for the transaction as they are responsible for the transactions made.


Local Taxes
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


Cookies
douglasgathering uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use douglasgathering without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On douglasgathering we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.


Additional Information
douglasgathering reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, douglasgathering has the right to cancel the order and refund any amount paid in the best way. douglasgathering shall also notify the customer of equivalent replacement products if available.


Cancellation/Exchange Policy

Our Cancellation/Exchange Policy in short
Contact douglasgathering before cancelling any items.
Want to switch to another product? You can do that, just contact us.

Cancellation/Exchange Policy
Please contact douglasgathering before returning any items.

We reserve the right to refuse refunds within 7 days of the Gathering.

It is appropriate that the consumer controls the delivery to verify that this is accurate and error free. At the complaint, the customer contacts douglasgathering and gives information relevant and the reason for complaint.


Return Conditions
douglasgathering will make a refund of eligible returns/cancellations. If you paid by invoice, we will need a bank account number to transfer the money back to. The easiest way is to e-mail it to us along with a brief description of your case.


Want to switch to another product?
Return the product you have booked and send us an e-mail telling us which product you want instead.


* douglasgathering refers to the booking centre for the Douglas Clan gathering


All enquiries: gathering@douglashistory.co.uk

This page was last updated on 29 June 2015

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